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Do you offer PC pickup and delivery?
  Yes. We offer free pickup and delivery in North-West Suburbs Chicago and neighboring Counties. Please call to verify your location qualifies for free pickup and delivery.
   
What type of warranty do you offer with your systems?
  All ITDataService branded systems come with a 10-day money back guarantee, a 6-month limited hardware warranty, and 50% off labor charge on upgrades for the life of the system.
ITDataService also offers two-year limited extended warranty, or a three- year limited extended warranty. The limited warranty covering your system will be noted on your invoice and included in the documentation accompanying your system.
   
Do you match your competitor’s prices?
  Yes ITDataService will match our competitors' prices. In order to provide this service, we need the appropriate web address or company contact information to verify the pricing. Each price match is handled on an individual basis.
   
Do you offer on-site service?
  Yes. We offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site.
   
Do you support products that weren't purchased from you?
  Yes. We support products that were purchased from other manufactures or businesses. However warranties are not transferable.
   
What type of support do I receive?
  Each system purchased from ITDataService comes with a 6-month phone support contract. Third party software and hardware not installed by ITDataService is not covered under this contract. Tutorial services will incur hourly charges.
   
How do I contact you?
  To contact us Email: info@itdataservice.com
Phone – 312 752-8479
   
Do you give free estimates?
  Yes. We will evaluate your requirements and give you a written competitive quote as soon as possible.
   
What areas do you provide services to?
  We provide onsite services to the North West Suburbs Chicago Area.